Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality bag. Roomy
Everything is super arrived on time. Everything corresponds to the picture. The smell is not sewn well. Purchase satisfied.
I did not use it yet, because I did not go out with her on the street. Appearance as on the pictures. Externally it looks roomy. I think food and diapers will fit well and even place will remain
top top top!! great item!!
Bag of good quality, perfectly fit the color to the stroller
Cool quality bag. The seams are even, the threads do not stick out. Advise!
The goods come from Duge schvidko. Bag itself dugé yakysna
Delivery to Mo 2 weeks. The quality of the bag is very satisfied. Everything is built on conscience. Pockets are more than enough. The amount of the purchase together with the coupon was 500 rubles. I'm happy, I recommend.
Excellent
Super Bag! Met all my expectations) Stylish, roomy) excellent quality!
Description accurate, took pure black, to the stroller fits, looks at 5, delivery to the ECB fast, ordered 19.02 came to the Post Office 3.03.all Super, thanks
Sent another option. Thermo.
Arrived very quickly thank you very much
The bag is very comfortable, it fits everything you need. There is a backpack, but it is large and convenient for large-scale trips, and with this bag and just walk in the clinic you can.
Fast delivery, thanks to the store. The product corresponds to the description, very cool (although there is a smell), the color is even more saturated than in the photo, roomy, take it will not regret
I'm delighted with the bag, thanks for the fast delivery. For such a price is an excellent chumka. A lot of pockets, which is very convenient for me. No smell. The only thing will have to buy a strap, as your short in order to carry a bag on your shoulder
Corresponds to the description of the goods. Very fast shipping.
Sorry that without photo
Bag is good. worth your money
Everything is fine. Good quality bag. Delivery month. The fabric is not waterproof, inside is a thin layer of sealant.
Fast shipping, good quality, recommend 100%
The bag is cool, roomy i recommend.
The product corresponds to the description. Many pockets, inside and outside from all sides. Lightning works. It seems that the heat holds, i will check when it gets cold. To the stroller can be attached both with one handle and loops.
Bag quality, roomy, looks good
Delivery 2 weeks. i'm shocked. all as in the description. my daughter liked it.