Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful, rewarding sim, note 10.
Good panties) for spring, cool summer, early autumn. The West was not) now the child is 1.10G, the panties are a bit too big) it's okay) later I'll order probably more) the colors would be any quieter;)
Good quality, insulated, I recommend, for 5 years took 7 size, long, but you can expose
Great, warm pants. On my 1,5 one year daughter still too large. Przydadzą on later.
Pants I liked, nice, dense, "with fur" inside, just for a winter like this. We took the size for 3 years, the height of my girl is 96 cm, suitable for this year, and the next. On skinny children
Excellent leggings. Shipping more than a month
Very good, soft. Warm, though with the size did not guess a little, for 4 years ordered size 6, but turned out to be a little big, size 5 I think would be normal.
More than delighted, the quality is beyond what I thought! Nickel!
Very good, liked
Excellent quality. They're warm and soft. Don't squeeze. That's the second I buy.
Just like in the photo and description. Soft and warm inside. My daughter is delighted
Recommend very warm
Size as described and quality is good
Very nice for winter, I like it very much.
Good quality, the size isn't accurate, it's A little bit small in the legs and in the waist. i should order 4t or 5t to fit well.
Good made. Worth recommending. Quick delivery.
Excellent
Very satisfied
Very nice.
Came very fast to USA. As described. Very soft and comfy. Highly recommended.
Came quickly, the product corresponds to the description
Good leggings, not thick but warm. Delivery month to vladivostok. The growth of the daughter is 122 cm, ordered 150 size to unguess. I think it will be good and a small order. Later i will add a photo on the child as they sat down ..
Good, insulated leggings. took the size 110 for 1 year and 7 months we are large 13 kg, came up perfectly, slightly removed the length. Quickly received the goods
Fast delivery-in two wks. Daughter wears en rozm 140/146 and length is so on did. All right.
Beyond praise. The seams are even, factory. The fabric itself stretches. Insulated. nothing climbs. drawing beautiful, odorless. Very satisfied and recommend!)