Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent overalls for their money. Inserts in sleeves made of blue material help to slip your hand better in the jacket. But the legs are just worse to put in, they hook up plush material. But it's nothing, but it's warm. the appearance is cute
Ordered 11.11, came 2,12, 19. Sewn qualitatively.
Excellent and delivered on time less than a week
I liked it very resilient for winter
Super overalls, quite warm, for a child height 86 the most that, for a higher will be small, a Gift bib, delivery is very fast, the store for 5 +!!!
supeer
Overalls came in size, for 9 months size 80 is indicated. We have a height of 72 cm, we just now walk. Quality is good. But I think it will be cold in winter, thin. There is no lining in the sleeves.
Corresponds to the description. The quality is soft, warm. Very fast shipping! 11.11 ordered and 27.11 already arrived. Thank you very much!
I'm happy, thank you. delivery month. soft and fluffy. The child 1,2 is just right, maybe next year. Price 1200 R
The overall is just super! The product corresponds to the description. The store quickly sent everything... For the winter just right, ordered for a year to smell big. Plus saliva as a gift!
Before Saratov went 20 days as a gift put a bib. All super quality class recommend
Kombez really liked. Not yet dressed on the street, but in general it looks good. It is Demi-season, in winter it will be cold. Ordered for a child 10 months, height 74, weight 9,8 kg. Lining fleece, in the sleeves to the lining is still some plashevka (in the photo there is). At the choice of size consulted with the store, as according to reviews could not understand and did not risk. The seller responded quickly. In the order there was another gift in the form of a small bib. He will not suit us, of course, but maybe for future children or give someone. In general, I'm happy, thank you!
Good overall, warm. Suitable not for a very cold winter, for stavropol just right. All seams are even, no flaws. Size 9 m-80. Came for 3 weeks.
I liked everything, the suit is on top. But unfortunately not for our siberian winter. Thank you for the gift
good quality nice and soft very happy a little present from store recommended
Super! Nicely uszyty. Without protruding yarns. No smell. Fast delivery. Warm and milusi inside
Delivery month, the quality is normal, for cold autumn and warm winter is good, if with poddeva then in the cold will do, cost 1100rub. Marking 100 for our height 90 cm in time, a little with a margin. I recommend.
came for 3weeks after order. very similar with the picture. great jacket.