Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The overall is cool, the quality is good, sent immediately after the order, came in 15 days!!! With overalls put a small bib as a gift, thank you! Now about the size, I ordered 12 m, my baby is 74 cm 9 months, 9.5 kg is not plump, we have a suit with a margin of ~ 5 cm on the sleeves, and sewing at the overalls is wide, on plump children will be perfect, my in it looks like a ball. The overalls are warm, for a warm winter, cold very/spring I think from-10 with a poddeva to + 10 on the T-shirt will be excellent. If you have a "slender baby" then it is better to look for a fitted model, and in general an excellent suit, I definitely advise you to buy! (later I will add the photo)
The overalls are good, warm, suitable for autumn and not very cold winter. I ordered 9 m on the floor of a one-year-old child, a little too big, the spring is exactly still walking)
Super!!!
Kapetz as Long went, took for sale 11.11 but kombez norms.
Suede on 9 city, river 74 cm, small stock. Greenhouse, garniy. All kind, Liche duzha delivery, more than 2 local (
Returned money
The parcel was 2,5 months old. Ordered 30.10.2019. With the calculation as a gift for the new year. Came overalls 03.01.2020. The store is sociable, he himself offered to make a refund, because. Leaving China, about the parcel for a month information about the movement was not updated. And then, a couple of days before the new year, passed customs and safely came in a week. The overalls themselves are well made. I can recommend, but here is the delivery...
Great overall. Soft and warm. Fleece lining in sleeves no
Alas kombez did not come, returned the money. The fault is not the store, but the delivery.
Very good
same as the picture love it ..Thanks for the gift
I really liked kombeziki, the photos correspond!
Precisely like the description. Better than it was expected. Thank you store, we will turn back next year to order next size.
Great) Thank you very much)
Кайфушный, Guess, arrived 31 Dec, went a little more than a month
Great suit! As a gift put the breastplates. Thank you! 5 +!
I really like the warm
All moms suggest this chedes thank you very much pradovtsy recommend
Size good, cool jumpsuit son has approx 80cm and has even a little refill Waiting the Parcel 2 weeks
super
The suit is cool. The seams are neat. Of course not winter, but for a deep autumn or early spring will do. Also the store put a gift. Thank you
Overalls of red color of good quality, threads do not stick out. There is no smell of extraneous. The store slightly tightened with the shipment and the parcel was in agiotage 11.11, so it took 1,5 months.
What I wanted... Soft light warm. Thank you very much. Received a day
Everything is fine. I think, for autumn, spring .. In the sleeves lining of another, Balon... For such money-very decent. Bib as a gift. Seller-credit!
Good suit