Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is beautiful, well-sewn, from a decent material. Daughter delighted. Size just for a girl measuring 102 cm. I recommend.
Nice product i love it.
The height is 105 cm. The child 6T is a little small.
Good product price-warmth
Just like the picture! Maybe a little bit small so go for a size above. But pretty cool for summer.
Oh, nice.
Very nice colors good quality and correct taya
Lovely little dress, bought for my Grand daughter. Did go up a size. Lovely fabric and colours
The quality of knitwear is excellent, I didn't even expect it, the dress is bright as in the photo, the only size is not enough, we are two years old and 92 height, took the size for 3 years and the usury 100, it is now worn, it will not work for growth, now it is perfect. But we have enough for the kindergarten for the summer. Recommend for purchase
Very good quality, however it runs small my daughter will use it as a T-shirt, she is 100cm high but size 3 is shorter for her.
very beautiful l like so
great
Cotton fabric. Beautiful.
Very beautiful The fabric is very good
Perfect. Would buy 1 of each color
This is perfect is the only one of the 4 I ordered
The dress is of good quality, the material is nice! My daughter really liked it
bellooooooo
Nice one
Super. For height 87 cm took for age 3 years
Dress very pretty, cotton material, Recommend
Beautiful and elegant dress
Beautiful knitted dress for girls
Beautiful and good quality. The shipping was fast. Will buy again from this store
Sukieneczka prześliczna. Recommend take bigger size. I for Girl 3 summer wzięłam size 130 and is good.