Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Many thanks for the cutest unicorn! A good toy, long enough. No flaws. The only negative is long delivery, but it's okay :)
Super!!
The order is sent on the trail. Day. Delivered in a month. The toy is beautiful, cozy. The store is happy.
Order sent on the next day. Went for 1 month. The toy is beautiful, cozy. Good store!
Very cool unicorn came to Bryansk for 3 weeks
Great Unicorn!!!!!!
A good, soft toy. Odorless, the quality is normal. Mo went 3 weeks
Excellent bright, soft unicorn. We order the second one. Now we have a whole unicorn family
Delivery is very fast. The product corresponds to the description. Thank you.
The goods did not come, was canceled transportation, money returned
The product corresponds to the description completely. Thanks to the store. Size, color, all as indicated in the description!! A worthy toy. The material is good, straight soft and velvety. From below the toy has a zipper, where if desired you can finish the filler, but it is also so well filled, but I added a little more. Thank you!
Igrashka, chusha, myakenka, all yak in the inventory. The track of the Maje is not accessible, in Ukraine the mower went 1,5 city.
This is a super toy!!! ordered on Black Friday at a discount. 140 cm as stated. the softest material that you want to touch and touch! there is a lightning, thanks to which you can fill the filler denser, but it seems to me that the unicorn is of excellent density, as it is also a pillow. thank you to the store very much for this miracle!
Very beautiful
Wow it looks exactly like the picture and it came within 10 days. thanks!
Excellent, soft. The child is delighted! Size as stated. Delivery is fast. Seller recommend!!!
Thank you so much. it was a pleasure to deal with you. Hope to see you soon
The quality of the toy is excellent, the same in the store costs 2000 rubles, the price of 572 rubles pleased, the delivery is fast enough, to irkutsk exactly 2 weeks, sending on the same day. We are happy, thank you.
The order came in 17 days (fast enough). Corresponds to the description. Children like it. Ordered for the birthday of children (twins). Managed to dr. Thank you store
Wow extremely fast. Nice material. I really like it i hope my newborn baby will like it as well
Thank you very much, the daughter is delighted! He is so soft, gentle) took his daughter to sleep with him, so now he does not release from his hands! Sent quickly, everything is fine! Seller advise!
Unicorn as in the description. Pleasant to the touch. No smell. Kursk reached in 10 days. Seller recommend!
Unicorn super cool. Soft odorless. I recommend!
I ordered for a gift. Packed well, whole. My sister liked it. It was about a month.