Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came on time. All as in the photo. The quality is excellent. The number did not count, but their just darkness
Thank you Seller. The product came in 34 days. Super!!!
A little less than in the photo. But the quality is good
High quality rubber bands hold very well, 5 colors yellow, blue, red, pink and purple
Order 10.11, delivery 5.12. Very fast. All OK, zamowilam already another time. Recommend
Rubber strong, keep well, store recommend
Excellent gum, all as in the description, packed well, delivery fast, store Thank you, recommend.
Excellent small rubber bands on Lively hair! I order a second time. Quality is good, I recommend!
superfast delivery didn't expect this fast shipping. I recommend this store
Item shipped quickly, description accurate. Quality check in use. Delivery by mail of Russia for a very long time
haven't tried yet but look good.
Rubbers came to Belarus quickly, in three weeks. Rubber bands are small. All neat. The store put a gift-zip bag, which is very nice. Thank you! For storing small things for needlework is very useful.
Beautiful and cute product for kids. I get the delivery in 20 days in Pakistan.
Come quickly. Tracked. 23 Blue, 18 dark blue, 8 Bard, 17 beige-gray, 12 gray-blue, 19 gray-pink. Total 97. Not big. Just for little girls. One thing was badly bonded.
I recommend to everyone! Took for the first hairs daughter. Super gum!
Small, thin, but tight.
The goods came, the rubber bands for the child are good. I order not the first time, they can break and stretch, but exploit them often and their many, and the price is not big. This is definitely good.
Exactly 100 pcs, went a little more than a month, found today in the mailbox. Elastic bands look good, in the case have not yet tried) in general, all ok! thanks!
Thank, all is OK, fast shipping.
Rubber came quickly. Everything corresponds to the description. Product and store recommend
Excellent gum. To buy i advise.
Bought for 77,60 rubles. Delivery to moscow 1,5 months. Packaging is good, everything is whole. The number did not count. The colors are bright. I recommend the product and the store.
Great store, beautiful hair accessories and great value! Took 1 month to arrive safely to NZ, so be weary it does take time for these to arrive in your mail. Overall, cute hair clips, bright and colourful little girls hair accessories CHEERS :)
Quite thin ones. Vivid colour and good strength. Good quality and ideal for the little ones hair. Thin is not a negativ, ideal for making up hair. Banana for scale.