Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice sweatshirt ! Good quality !
Quality is good, but on a dense child
The parcel came to perm in 47 days, was tracked. For 9 years came perfectly. The child is happy and happy. Thanks to the store. I recommend.
I didn't get the need to communicate
my lil nephew will love it. so nice and warm. long time delivery took like forever for product to be received
I bought it on sale. The store wrote the color no which ordered. I said I didn't agree to the replacement. he pretended that he had only given the same track to another buyer. as a result, the parcel was tracked. and came to another city and to another name. opened a dispute. ali returned money
The Jacket is OK. Good Quality, Thick Meterials Brand New.. All is well
Top quality
perfect size
At sight 132 rosemir 10 yak times, without reserve. I'm good, i'm good. On the etiquette write chinese, 20% and 80% neidomo.
I loved it!
Beautiful, bright, warm, soft, but did not guess a little with the size, bolshevataya, means skill) i recommend to everyone.
Quality norms, size 8 t per child height 126 without stock, sleeve back to back.
Very beautiful. Great finish. Took exactly 1 month to arrive in Brazil (Condition: Spirit Holy). Super recommend.
Received a bomb in a month (s-pb), only because the store gave the wrong tracking number. It's strange that the notice came with the right number. It is not clear why so. The seller did not write, because she received the same goods. Quality is good. The product shows the size 100, probably corresponds to the size grid. To us, the height of 78 cm. Bolshevata.
The product is very satisfied) straight 5 points) got somewhere in 3 weeks, very nice fabric, dense, in cold weather the most to wear) in size is not much great, but nothing old) very satisfied, i advise the store
Thank you) take a little more) for the child 4 years took the size 6-came)
Delivery fast 18 days to tomsk region. The store immediately sent the goods! Very good quality, very warm! No foreign smell, cool factory thing! Very satisfied with the order, but small size, take a larger size, and if you want to carry longer, it's better for two! The child is happy, very liked, fashionable jacket! I recommend necessarily, you will not regret the seller too! 5 ***** yes and 10 is not sorry! Thank you!
Good quality, fast delivery.
Mego delivery fast 11 days. Size in size. On 3 t it is written 100. Looks like a good jacket like a cortinka.
Great bomber. I take this already 2 times. The first became small. Did not break, did not lose sight. At the height of 127 took 8 t. Almost without stock. Quality is good. Delivery is fast.
Excellent thing, very warm and bright. For a child of 1,5 years and about 90 cm height, the size of 3 t was very large, only a year later, probably will grow
Warm, bright. Really liked