Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is of course very beautiful and quality! But accessories... just hand face... all broken, rhinestones and beads raised! It is clear that you can glue and the prices are funny... but half the amount I returned!!! Therefore, 5 stars))
Very happy with my purchase. Received quickly order November 11 received November 26 Very pretty on the other hand there is a weird smell so soak in the softener and turn and play :-)
Everything is very beautiful, only the wand is broken .. I took the size of 4 T for 4 years, more than a thin girl. The order came quickly 10 days before Vladivostok.
Lovely dress
Same as description
Super dresses my girls love to take one more size
Not exactly like the picture, but great for the price you pay. Seen well, size looks good. I’ll buy another.
Quality good, girl happy and happy
Recommend dress looks better Niz pictured and these accessories. Very fast shipping.
OK all right the girl liked very much thank you.
Really beautiful!!!! The sewing good, quality good והתמורה for money משתלמת. Thanks to the store
I ordered a 3T and my daughter is 3 so it TTS. She even has room to grow in it so she can use it longer. The gloves are too big but she still loves wearing them. I’m so happy with this purchase. The store was great with communication. I would order from this seller again.
Top and top quality bravo
Same as photo, quality very good price
Beautiful dress, my happy daughter and I too, 1000% recommended store
Daughter like a real princess! Cool dress!
It's pretty simple, but for the price I think it's fine. The red sleeve detail is glued with silicone and the front detail is stamped on the dress. It came to me before the estimated date.
Ok very complete
Super fast shipping, my girl very happy
The dress is beautiful, my daughter (3 yrs, 100cm tall) loves it. But I order bigger size (5-120) and I should have 4, but it doesn't matter it will be great for next year also :) I highly recommend this beautiful Cinderella dress for girls. Great for birthday gift also.
perfect
It's perfect.
very impressed!