Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is not bad, only the skirt is short in proportion to the entire dress. Communication with the store-excellent, everything was tracked, messages about sending and entering the country and to the Post Office, therefore, I put 5 points, but the quality on the "quarter", not perfect, the photo looks more beautiful, than in reality. The fabric is not bad, the threads do not stick out, rather even seams.
The dress is normal. Looks wide, not yet measured. Bottom fabric is harsh and cheap
Dress in threads.
The dress is quality, corresponds to the description. Shipping fast. Thanks to the store!)
Lovely dresses❤️
The dress is very beautiful, sewn neatly, the color is gentle beautiful as in the picture. Size took 3 T, wanted for growth, for the child 1 Year 8 months, the dress can already be worn, along the length well, the sleeves are slightly wrapped. Delivery fast to Nizhny Novgorod region about 3 weeks. To order I recommend! To the store Thank you!!!
The dress was lost
A dress of good quality. Knitwear is excellent. Length 90 size 42 cm. You can wear it as a dress and as a tunic. Thanks store
Ordered very in advance, but it seems to me that it is small-for 3 years it will definitely be small. In the rest everything is super
The dress is good, sewn neatly, corresponds to the description on the site. I liked the size of 4 T height 110 cm. Thank you for the quality, for the summer just right., I recommend.
Wonderful dress. Quality is very good. Delivery is fast.
It came, the quality is excellent, but the child on the first day tore off the white frill from the veil
Cute dress!
Size dropped on 92, rather for slim girls, for 98 may be too short. Beauty dress, good quality material. Good to wear, after washing nothing to not happening.
I really liked the dress. Threads do not stick out. Stitched neatly. Delivered within 1,5 months to the Perm region. The store has fulfilled its obligations despite various cataclysms. Seller recommend.
Super, the picture looked for thicker material, but is OK. shipment about a month.
Product excellent quality! Like the photo. Fast shipping.
The fabric is very nice and soft.
Beautiful. Not yet measured. For 4.5, the size with the tag is 120. Later I will finish, as the village
Fast delivery and good quality
Very nice
Cute dress, well made. The care label 100, but will fit for 86/92
The second time I buy, but the size is larger, my daughter likes, the kindergarten in it walks
Thank you store!!! The dress came very quickly, 11.11. Ordered, and 28.12 has already received a notification that the goods are in the mail. The upper part of the dress is knitwear of quite good quality. We got it.
Zalecam BRAC size bigger;) material super;) delivery in 2 weeks;)