Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely bag just like pictures fast shipping super happy
Som veľmi spokojná s kvalitou a cenou. Pekný Batoh, štýlový AJ na kočík
Good buy
The product arrived quickly, looks exactly like in the picture, worth the money, I recommend it to every mom for her baby
Perfect. Same as in the description. Arrived in less than a week.
Arrived super fast and looks very good quality
Chudho! All the yak in the photo, shvidka delivery 7 days to nichechchini, daughter
Beautiful the bag I loved surprised with the quality
The product is as described, arrived in Bulgaria in just 2 weeks, super recommend!
Beautiful backpack, for the price paid I did not expect a similar quality. I recommend the purchase. Arrived in 8 days
Spacious has lots of pockets insulated bottle holders
As in the image, it has more capacity than I thought
Thank you very much.
Savršena bag for SVE Mame. Kvalitetna, čvrsta and svaka preporuka.
Excellent. I bought for the grandson. Comfortable. Space for bottles with thermal protection. Convenient to install on the cart. Very comfortable on the back. Sewing and high-quality zippers.
She's beautiful! Arrived much ahead of schedule, apparently has a good quality and the size is great!
Nice backpack, nice, pocket in the middle👌🏻Raju
Super happy with the purchase, very fast shipping, the bag is wide and. It has many pockets, the bottles fit perfect, good material and comfortable to wear
Very nice bag matches the photo of many storage very large My little girl loved it
And very big can put a lot of really satisfied stuff😍😍
Very cool I recommend it and good quality Jam on the comment please
good size
The bag is beautiful, very spacious and has several rooms, leaving it easier to organize. The material is great, it looks very resistant, besides being beautiful! Came with a cable. I am very satisfied with the product! Delivery was time-consuming, but, yes, I recommend the purchase.
Perfect, surprise of the capacity it is super tall whereas like that one does not necessarily say. Very convenient, it has full storage and is not at all bulky!
Good product. I recommend it to the 100%. Arrived as is seen in the photo.