Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery. super seller. what I wanted. thank you.
So lovely
Duge class backpack. As a result of crinkles and hot, hot.
I arrived fast and looks good
It is perfect, has excellent size and good distribution of the compartments, and the material feels very good quality
It's big and spacious. Of good quality and very good terminations. I love
Exactly like shown in pictures. High quality and fast delivery. I recommend the seller.
Nice bag is very big holds lots of things and very good material
Relatively nice quality for the price. Many places for items. Recommend. (You could purchase a hydrophobic spray and make it totally waterproof) :-)
Super fast delivery
Arrived before the deadline. Very good material. Backpack with plenty of pockets, well organized.
Good quality, with many compartments. Satisfied with the purchase
Better than I imagined, the only thing I don't like are the hooks for the car, I see them loose, but otherwise great
Perfect. Very wide inside and the fabric looks consistent and durable. It comes to be able to put a battery and charge the mobile.
I loved
Convenient bag, roomy. Big, good division into cells. Closing a little annoying
Wonderful☺️. Super light and very comfortable. Many things enter.
Looks really good and tidy. Colors as in the picture.
Thick and have a lot of space
Very cute exelente and arrived on time
Quality price ratio nothing to say it is a very good bag with a lot of storage. To see in time with the weight of the bag if the quality still holds. But for the moment delighted with my purchase. Very fast delivery!
Very nice diaper bag, good quality and description as picture
Cute backpack as in the description. Very spacious. Looks Hardy I'll see when you wear it.
amazingly big and good quality for it's price. fits a lot of stuff. it even has Velcro attached in order to hang it from the handle if the carriage. fast delivery.
I loved it, everything cooked well in the perfect bag area, it has ideal compartments to store everything. Exceeded my expectation