Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product very good price, serious seller
You need to have a low toilet about 39cm back floor
Super
The garny plastic, the Garno was on the unytaz, steadily. I like onuchtsi.
Very good product my son's charm arrived very quickly at his destination earlier than expected as it appears in the photo he would ask again on this page. 10 of 10
Arrived in excellent condition, my daughter loved it😃
The stilchik himself is good. I took it without a lining. Had to buy separately.
They cut off the evil tape, just like it! Hot, Mich, yakysno!! Recommend👍
Class for unatazu zirala shvidko, zhinstroktsiya. Plastic clothing, garnoi. Delivery shvidka 2 days to Kharkov, slovilnya in Ukrainian. She jazed close for UAH 320. We have 1000 UAH in stores. Duge is attracted by the purchase.
Fast delivery and nice seller dealing
Exactly as in the image! I recommend it to 1000000% super resistant, beautiful, my daughter I love it
excellent quality. a must-have for your kid
Beautiful I loved, super ùtile for my baby
I could not even imagine how necessary the thing was! The child went with a bang, now he runs to the toilet as for a holiday). The package was tracked. Came in 10 days.
As described, convenient to assemble. Approached the toilet, quite stable. In principle, I can recommend for teaching the baby to the toilet
Very good I recommend it
As per photo and description
High quality product! I am commenting because it is quality, but it only changed the color. I ordered blue and it came pink. But no problem, it has the same function! Thank you! Thank you! Easy sanitizing product!
Came the new nizh Bulo it is written I recommend the seller to see Shvidko
very good
Super cute, the color is as advertised, easy assembled, the box in which it was very battered but the important thing is that the product was intact.
Like on the description, my girl likes. Since I bought this, she doesn plus want to use her pot. It's very convenient. Delivery is very fast, thanks to the seller. I'll still order two, one for my niuce and the other for my nephew☺️.
Everything is OK
I recommend for everyone with young children. Very useful
Came faster than I thought. The materials are good and the colors spectacular. The box arrived very damaged but the product was fine. Very cute