Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super. polecam
The goods were sent immediately, after payment and reached in two weeks. Quality is just delight! I will order other colors and sizes. Very soft and comfortable sole, breathable, dense upper material.
Made qualitatively! size corresponds, very soft and comfortable) went 3 weeks
Shipping took about one week. Quality good high stretchy even nicer ~ Baby yesterday born anywhere the ring but Looks to be okay.
Very quickly sent, came for 2 weeks, slightly wide, we are waiting for the end of the quarantine for walking
Product super a delivery fast, I just did not expect that I recommend the store so quickly
Slightly more than 2 weeks before Peter in the national package, was not tracked. All Hood. Took on the foot 15 cm, it turned out back to back. It was necessary to take a larger size. So I recommend choosing the size of the foot + 1,5 cm.
Identical to the image. Nice color and very flexible. Ideal for toddler.
Kayfovy, we are big yet, but they look good, soft, only here I think on the sole to add holes, for ventilation by the type of atipas, and so everything is super
Crosses just bomb size 10 per leg 24,5-25 us straight back to back. In Moscow the delivery came in 2 weeks. Seller recommend
a little bulkier than in the pictures
very good
Cool, soft, peculiar smell missing
Shipping is not very fast, all Super, thanks
Stunning shoes. It is easy to put on a child, although it does not give anything to put on in principle. We take with us to visit or to the clinic
Shoes as the description, beautiful vivid color and SA flexible, goods ordered 11.11. A doszedł 22.11 :)
Beautiful
For a girl 10 months while great, by the year OK will be Size 1-14 cm on the insole
very fast
They're very cool, the only thing my son gets off his foot at the minimum, I don't know if because they're a little bit big, it doesn't look like, or because the rubber of the ankle has given itself and holds nothing
Looks great. No strange smells. Recommended.
Perfect identical to the photo
Super fast delivery, beautiful
Very cute
Even without testing them, they are identical to the description and appear good quality, if DL use them I see any anomalia I will say it in additional comments. It's a little slow RL shipping but worth it!