Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect item as description shipment fast and accurate
Shipment dotarła to me in 21 days. Cool. Zamówiłam size 19-24 and are still too large for 15 monthly child. Sizes are actual. Warm spring rate the Poci in them, but for winter I think that will be OK.
First walkers SA sliczne. Fast wysylka. Not czuc brzydkiego smell. Recommend
Came to reach the city hour, in the Ukraine. 12-18r on the package Bulo 13 cm is written, we have yakraz. I'm a legend, dietini is a hoditi. Prewar with the goods.
very nice and fast delivery
As in the picture came. the quality is super, everything is neatly sewn.
Steep sneakers, soft, photos correspond, there is no smell, the size matches, with the store did not communicate, came quickly, I recommend TK I plan to order more
Very cool and well made.
Cute socks)
Super
Fast shipping! Quality is good!
Very nice AND neatly packed. Quality very good recommend.
Very satisfied! Quickly came, the quality is excellent
They went long enough, and in China the parcel went quickly and tracked, and in the territory of the Russian Federation lost... But all the same they delivered, threw just in the mailbox. They are cool, the threads do not stick out anywhere, the picture is bright, the size of 8 months took 12 M, approached perfectly!
Match description
Cute sock-Sneaker: are a tight sock with a sewn sole. For the house, it's the most. The quality is not bad, but some threads hang out.
Thank you for the fast delivery. very much we liked. for two months a little great. i recommend.
The goods came, we will measure, thank you to the store.
Goods received, thank you store
Cute kapciuszki size consistent with the description recommend this sprzedawce
This shoe is very good quality ,so cute am very much satisfied with this product.Thanks store
All Super
Thank you!
Excellent booties, corresponds to the description, the color is really brighter than in the picture. Went to the RB 37 days, brought directly to the mailbox. I recommend the product and the store. Thank You
Comfortable. We liked