Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good.
Quality jacket! I recommend!
Very cool jacket, for spring-autumn. But! I missed the fact that there is no lock on it, only a button. The child is 3 years old, height 140, ordered 5 T (it is written that for height 120). Sits well, but the sleeves are straight back to back. I hope that by spring will not be short.
ok
Ochen bistro and beautiful
Beautiful! Well sewn and correct size
Duge Garna jacket for 10 mins took 12 m, then yakraz is kind .. I 'd say little to the Canes.
Very nice and warm. Loved my daughter
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Top quality! Jacket goose down thick, bit chunky on baby but still recommend
The jacket is super, for height 86 size 3 T a little big and wide
The jacket is very cool, the only buttons are slightly changed, inside the bike, and even in the sleeves, which is very cool. I think the jacket will fit up to 0 degrees. The Synthon is dense, the color of the jacket is saturated. In size-for age 3 years and height 100 cm took size 5, in principle you can take 6, so that there was a good stock, the ass covers, but I would like a little longer, on the jacket size 120. Thanks to the store came to Belarus quickly, but if our customs and mail worked faster it would be wonderful.
Great jacket.
very nice
Super jacket. Very well sewn.
Very good jacket. Qualitatively sewn
Very good, moderately warm, quickly reached
Good
Perfect thank you
Thanks to the store for this nice jacket. For my 2 years old daughter I ordered size 90 cm (2T) and it fits well. The navy blue color is very nice, I'm satisfied with this product and recomend it and also the seller.
Great quality!
Great jacket. Fully corresponds to the description and photo of the store. Accessories are plastic, but looks reliable. The color is excellent, suitable for any shoes and hat. The hood is deep. It is fastened well, you can not even wear a scarf. The length closes the ass. The size corresponds to the table. Delivery a couple of weeks in the Moscow region. I recommend to everyone.
Very cute and like in the photo, buy T3 for a girl who's 2 years and 4 months thin. I recommend ordering a bigger size
Great jacket
The color is not gray, but rather cream. Very pleasant to the touch, the quality is good.