Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He arrived very fast, in less than three weeks, everything seems right
OK
Very beautiful, thin windbreaker for late spring and cold summer, 18 m size approached the girl 73 cm 8500 kg, it turned out not particularly for growth
The order came within 25 days. I ordered 5 size for my daughter, she is 4 years old, we can wear spring and autumn))) I washed immediately nothing did not spoil
Super fast shipping. Size 110 per child 3.2 excellent! quality super
Jacket such as the pictures, shipment very fast
God, what a beauty, the windbreaker is just excellent, there is no smell at all, the goods came pretty quickly. Thanks to the store.
I really liked the jacket. Bright and neatly sewn.
Size 90 back to back of the child 1,5, height 84. The hood is large, not tightened, which is not very convenient. Quality is good, there is no smell, the colors are bright, thanks
Norms, but very light!!!!
The windbreaker is very good, on a cool summer what you need. The store is well done, even with the situation in the country of departure, sent quickly, thank you.
Great! great! Super bright colors, it's a raincoat type to put on top of jerseys or shirts, very good fabric and the perfect neck lining, it is not warm, solo only raincoat. It's lovely and shipping pretty fast.
Cool jacket for a cool guy! On height 80 and weight 11,5 kg the size of 24 months came up perfectly, the ass covers, there is a stock, for a year enough. Inside the cotton neck, lining polyester, took for a cool summer, to protect from the wind, then what you need!
Fast shipping. It fits in the mailbox. Reflective stars. It's quite a size.
Super jacket! The child is delighted :)))
Great jacket. Stitched well. Zippers are reliable.
this is the second time I ordered this jacket, beautiful, funny, good fit, very comfortable, my son loves it dearly
It is super pretty and the colors and shape equal to the photo.
It's like it really is.
It's small size, but very good material for entertaining or raincoat.
It's finite for spring but it's very nice I recommend it.
Fast shipping and size according to table.
The order was about two weeks to the vologda region. Ordered the size for 24 months, the daughter is 86 cm tall, there is a small stock. Now we did not have time to endure, because the weather deteriorated sharply. I think the spring will be still normal. Seams are more or less normal. The color is very cool bright juicy. Without foreign smell and without marriage. Reflectors are also good, large. Collar inside knitted. Behind you can tighten, so as not to blow.
perfect! just like picture!
Cool, bright windbreaker