Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Whole beautiful vest! Good quality. Only falls it big. My daughter has normally size 86. I have size 80 ordered and that is too large. Falls as a 98
xcellent. I'll shop again. I advise.
It is really big - but I think it’s because a different store had the same sweater in a different color mislabeled. (we ordered a yellow first and loved it and wanted the green as well which we found through a different seller than the first). I think it probably runs true to size instead of small like the other. It did take 2 months to arrive though. It is beautiful quality and so so pretty, but won’t fit for a few years probably.
Very nice thank you
This sweater looks even better in person! Absolutely beautiful. The store packaged the item very professionally, too.
Cardigan cute, consistent with the description and picture. Recommend!
Super
Super
Beautiful
Very nice.
Quality is good, a bit too big, but nothing
super cute and great quality
Good .. but bigger
Sweater is very cute and exactly as in the picture. It is big on my 3 year old, but she will grow into it so that's not a big deal.
Good quality, was surprised! Maybe runs a little on the bigger side.
In Krasnodar the parcel was 3 weeks from the moment of payment to the Post Office. Very beautiful cardigan, 100% acrylic. Color and appearance correspond to the ad, but!!! Very big! That milking AliExpress is rare. Cardigan bigger! Ordered for 2 years, in all measurements look at the photo.
Super quality, consistent with the description, fast and neat shipping
Sweater is gorgeous, thick, super! Size 24 m For Merce 90! Recommend przyszedl Courier pocztex!
excellent!
Very good jakosciowo. fast wysylka
Perfect I יזמין long color
A bit too big, but beautiful
Excellent Cardigan, in the style of oversize. On a girl height of 94 cm came well. To the quality of no complaints we are satisfied thanks!
Beautiful acrylic cardigan. Color and style exactly as in the photo. Size 80 on a miniature girl 78 cm (1,8g) sat just right, without excessive volume, but with lapels on the sleeves, we carry both winter and spring. Immediately washed and dried on a towel, not deformed. Quality is good, very warm. 840 rub. Stylish thing. Thank you to the store, delivery to Yekaterinburg about 3 weeks.
Super thank you