Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The coat is beautiful, bright, for a girl 98 cm-4 T bolshevat, but not critical. It came quickly
I wrote out the first time. It came quickly. The quality is excellent. Thank you.
Beautiful!!!
The coat is wonderful. Sewn well, there is no foreign smell .. No. Threads do not stick out. Packed perfectly .. a little steam, Pat and voila)) very satisfied))
9 months girl. Only the sleeves was a little bigger but I turn them inside. Very nice coat as the description
Absolutely Beautiful and well made
I arrived fast. Exactly as the picture.
It's very nice the size for a 3 year old is Perfect 110 good purchase
I loved the coat I arrived early in Mexico I recommend the store
Duge garne coat) everything was similar! Took on the virist)
Good quality
OK thank you very much
If it's nice my baby is 18 months tall 80 cm and it fits a little wide the fabric is more thin of what you see in the photo but it's better flexible in general I loved it. No communication with bad store AHY
Same as very nice photo
Quality material, beautiful color matches the picture. The size corresponds to the table. I'm happy. It doesn't stink. I recommend buying.
amazing!! ! exactely as Described, good material, and fast shipping, I recommend this store
Good product. Fast Delivery
Lovely! Size 24 m did for daughter rozm 92/sleeves cool long
Great coat, I ordered 6T size for 3.5 years old and it’s a little bit big! But the quality it’s great!
Good quality, thanks!
Beautiful, comfortable exact description!
Perfect
Super!! Delivered quickly and very happy with it! Fully meets the expectations.
Good quality
Beautiful very soft, perfect size, color more yellow like egg but is a bright and cute color, store recommended