Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too pretty Thank you store good quality as in the photos thank you for the gift
Very beautiful, qualitatively sewn, but the size in my opinion is huge, t. E. Corresponds to 4 t. And i ordered, focusing on reviews for 92 for growth. I will order an even smaller size. It came very quickly. Thank you store
A beautiful dress, made neatly, the color is slightly darker than in the photo. Take on size larger
As in the photo! Good dress for a thin girl 2 years old 86 cm height fit 4 t
Dress presents the zjawiskowo, all as the description. Fast shipping to Poland about 3 weeks. Recommend warmly
absolutely adorable!
Small sizes. Measure 7 fitted for my daughter 5
Beautiful dress. Size 5t good for 3,5 latki. Recommend, because really worth!!!!!
Beautiful dress
the dress looks amazing, excellent quantity, I went buy other reviews and sized up my daughter is 19 months wears an 18-24 month clothing and is 23lbs and the 3T fits her great. Ji my photo makes the dress look slightly different, but it's a darker yellow a mix between mustard and sunny will definitely buy again, took about 2 weeks to arrive in Ontario
Pretty, but i think when washing will shed
Cool, we liked it, on the growth of 114-116 took 7 t, it turned out a little on the growth
Beautiful loved Perfect
The package in mo came for a month. the dress is sooooo cute, tender. the fabric is pleasant, on the lining. daughter 1,7 took the size of 4 t, i do not know whether it will suit growth for the next summer, but with tights it will be possible to wear exactly. i will order more from this store.
Very nice as the description.
Beautiful. Loved
good quality dress, has no threads. Need to took 2 sizes up - my daughter now is 3 years old and 100 cm, took size 5T (120 cm), and fits good for now. Shipping to Latvia was about 2 months.
I loved very good product I recommend this store
Size small, need to take measure more large
The dress is beautiful, it's delicate, it's well-elated, no loose threads, but unfortunately i have ordered 4 t for a 3 year old girl and it has become super small, the 4 t is for a girl from 1 to 2 years old. It's a shame i'll have to give it away
Straight as Pic
Size a little small, served to my 2,5 years
The dress is beautiful with cotton lining.