Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sweetshot fire quality is just super
thanks! great quality!
Good
The fabric is too thin to be a sweatshirt, but very cute
Sweatshirt great, very nice material, mysle stainless suitable for spring/autumn. Size 3T suits our 86/92. Delivery very fast, in two weeks sweatshirt was U me. Recommend :)
Delivery long more than a month. The track was tracking me but it's very strange. Originally it was written that delivered to the post office, came to take no. The number says he's still at the border. I wrote to the store that he would extend the protection period, the seller kindly agreed. Quality is not bad, cotton is not 100%, with the addition of somewhere 50/50. Pleasant, soft, bright, sewn neatly. I recommend to buy. In size, i will not say anything took on growth.
In general, the goods are satisfied. Despite the fact that the seams are sloppy, the threads stick out, and the sleeve is dirty (i hope it is erased). The color is more peach than pink. Something mean. To the touch is a nice jersey.
Beautiful same as the picture, only the size i chose for 2 years (2 t) it's small to my baby she's got girl, otherwise all good, reliable store i recommend
Sweatshirt very soft and well made. Great quality. Only need to be careful of size, because I order 3T I received small 92-did you butt for daughter.
Beautiful!
In yaroslavl came a blouse for 2 weeks. Sewn qualitatively. At the age of exactly 2 years (height 85 cm) ordered a size of 3 t, based on reviews. Fit perfectly with a very small margin. The jacket is light (thin enough material), odorless. I recommend!
Labai gražus, dukros Ugis 103 cm, emiau dydi 4 T
Nice, good make-up, just like the picture
Great blouse! I took on the growth, the size of 4 t, on the blouse is indicated xl. measurements in the photo, maybe who will need. Shipping and sending lightning fast, tracked all the way. By the way i took two-white and blue in this store, both size 4 t, but in fact are very different (focusing on reviews was ready for this, and needed, one more smaller) Thank you girls who write detailed reviews!!!! I took it in this store for the first time-i was satisfied!!!
Arrived very fast!! Lindissima!
Sweatshirt makes good first impression. Definitely is not pure cotton, because greasy feel. Size compatible with table. Shipping on the second day of order. For shipment czekałam 17 days by courier.
Good sweater
Shipping niecały month, for mother 95% cotton
very good quality and fast shipping
Excellent blouse, i take not the first time
Delivery month, sweater pretty
The sweater is cool, thin material is heavy, took with a coupon. Son 1,9, ordered 4 t, a little bit more too big for the spring will be. Although you can dress now. Delivery is only 2 weeks, very satisfied, thank you. I took orange, the size is the same.
Great sweater. Only the size is too small ((i wanted to grow the child in 2.5, it turned out and now.
Recommend. Sweatshirt is sliczna and adorable
Cool thin sweatshirt. Same kind material what famous hoodies gwiazką. 4 T dropped as 104, better take 1 or 2 size larger. Recommend this shop and option "Buy for Tufts". Virtually blouse in wyszła for free. Fast Delivery