Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute! Nice product. and thanks for bonus item!
Very nice.
Beautiful coat, I will live in a multiple effect night in the photo, warm, just super
I recommend. At the age of 4 years took 5 T size with a margin. Sleeves bent, sits perfectly. Height 100. Average build. On plump too will suit
Thank you. Coat is very smashed
Great coat, super quality
Stylish coat "like adults", I love such things. Not very warm, suitable for the beginning of autumn, there is a lining, buttoned under the throat, this is a plus. Size 5 t per daughter 3,3G height of 96-97 cm and weight about 13 kg with a margin, but looks good, the sleeves turned. We will in the spring fashion, in combination with a cap, the daughter looks like a small Sherlock Holmes. I bought with coupons for 981 rubles, the delivery took about a month. I am happy with the purchase, I recommend!
Good coat, not thin
The goods are satisfied. The child is three and a half years old, with a margin for a couple of seasons.
Super coat! Very high quality, warm. The size took for almost 4 years, the village is excellent. There is a small stock, but not large
Cute
Super
Coat Super!
All OK! Neat, does not smell, the size of 4 T ordered for 2 years, and came just, only the sleeves are long. We will wear in the spring, can have time to make a photo shoot until it's cold)
Coat is good. Took 5 T for 104 growth, because. I knew that we would not have time to wear to the cold ordered such a size. For the spring and the next. autumn will be itself). Sticking threads were not much, buttons all, as in the photo. There was a slight smell. I recommend
Coat chic, very good for autumn and spring, made neatly .... Long shipping. And in everything else, I recommend a great thing
The coat is excellent, there is an unpleasant smell, the sleeves are long, of course, but not critical, it sits great. Size 7 T perfectly fit for 116 height, except for sleeves
Very cool, the growth of 116 daughters
Chic coat!!!!
On the growth of 122 coat with a margin (sleeves tucked). i liked the quality. all as in the photo from the store. the density is average (there is a lining), up to + 5 with a warm sweater.
It came to minsk mega quickly no more than 15 days, the coat is chic, it is light, but wonderful under the golf, the lining is stitched with diamonds throughout the surface, daughter 2,2, height 90 cm, i ordered the size of 4 t went perfectly, the sleeves rolled inside, enough for the spring, thanks to the store, everything is better than i expected
Coat above all praise. 4 t for a girl of 2 years 88 cm height, 13 kg. Village with a margin, as i wanted. Warm enough.
Excellent quality coat for temperature from 0 to + 10, size 4 t as our 104 size (height). Delivery to astrakhan 2 weeks
The coat is the same as in the photo from the store, i was afraid that it would come without the top buttons, as some write in the comments, but it did not come as it was stated from the seller. she took the child for growth, now she is 1,3, the height of 80 cm is very large. I think by spring or next autumn will be just.
Very good coat