Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came quickly, the courier brought home. The machine is cool, the child is delighted, though small, the size of a child's palm
The product looks good, it's as described. It took Me 1 month to get here. Now it just needs to get going to see how it works.
A week later, the courier brought home. Immediately experienced with his son-he is just delighted! Even the grandmothers of our yard were interested in her very fast, on the street you have to run after her, the apartment is generally small. Later I will add a review. Suggest to buy
Delivered quickly. I expected a bigger size after all. Children really liked. I had to hang around a little bit, because after an hour I stopped spinning a couple of wheels. It was about the six engines. Was drowned deeply, there was no grip. Pulled closer to the edge, earned.
The machine good child liked-checked everything works. Delivery is very fast. Shop advise everyone! To the store Thank you!!!
AAA bat year steered into the container and the saw. So cool four. All direction 360 degree switch that is being moved freely speed fast and terrific.
Delivery more than 2 months, on the tracker indicated that the goods were delivered, but in fact it was not in the mail, the protection of the goods was. The child really liked the machine. At the discretion of each buyer, want to wait, take then.
Toy cool child very satisified. Unfortunately shipment very pognieciona miracle that works, only one direction on right gałce reverse does not work and probably should. Mogło be better packed.
Good product, the peque very happy. Car very fast
Excellent Toy, children are happy. The quality is good, the tires of the wheels are soft. In the kit there is an instruction and batteries in the remote. Big Plus, if it turns over, it can still continue to move.
The machine is just fire! Koterba was afraid, but he followed her because of the interest
Play nice and indulge. At the time it works great. Arrived in Times brevissimi
Great car! Just some furious Green cockroach))))) there are instructions in English, USB cord, battery powered remote, and the machine itself is charged via USB. Children are satisfied, even the oldest who is 16 years old)) Thank you! It's super!
Product compatible with description in 100% fast, agile, very cool toy for baby! Recommend
The order arrived in the Irkutsk region for 52 days, picked up at the Russian post office. The packing is whole-box in the usual package. The toy is funny, for the remote control need 2 AAA batteries. The description is consistent. Took the child as a gift, as I give write in addition. Seller and goods recommend.
The goods went for two months, delivered by courier. The machine works, small, jurkic, nowhere stuck. Batteries in the remote was not, 2 PCs tiny, do not forget to buy.
Everything works. Delivered by courier. In the Sverdlovsk region for a week since the order
The parcel arrived in 1 month. The machine is controlled from the remote, it is small, placed on the hand. The remote needs two meshing batteries, they are not included, need to buy, and the machine is charged from a mini USB cable. Bought the baby for a gift, I think will like it! Recommend the product and store!
The toy was delivered from a warehouse in Russia in 3 days. The courier brought it home. Packaging reliable, externally everything is fine. It remains to charge and run. I'll add the review later. Seller and shipping service thank you.
The car is super! Take it! The motors are so powerful that it does not have time to cling to the coating and stands on the Pop! And drifting. It is desirable to use on large sites.
Got, everything works, brought the courier, the miniature machine, but very shaky, came to the birthday of the child, we will give-we will play add a review)
Everything is exactly as in the description. The machine is wearing, spin, glow. Order it.
Ordered the child as a gift, the husband took. it went longer than planned, I think because of the quarantine. packed well. great gift for the boy from 4 to 90
I'll tell you the machine is very small. Rides well, flies)) delivery about a week to Naberezhnye Chelny, for his money will go .., managed as a tank) I recommend those who as well as me bored to sit at home during quarantine))
The parcel arrived in 9 days in R. B. city Ufa I'm all devoted, riding the machine, the baby is delighted))) everything works, durable at first glance, afraid of water, there is USB charging. I recommend the store!!! the courier brought home, all the whole, not to mention.