Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is excellent! I recommend
Quality nice, real hair
The overalls are very worthy. Down in sufficient quantity. Fur is excellent, sewn qualitatively. The only moment, the daughter is 86, we are a year and 5 months old, ordered a suit for 2 years, the size of XXL, written on the tag, it is now perfect for us, I do not know, it will be just a year later, I think not, so if the child of our age, order for 2 years, because one and a half will be back to back. Not much malomer. And so everything is perfect, there is not enough rubber for shoes, but these are my preferences) order, you will not regret, the producer put a gift.
excellent just like in the picture
Shipping 2 weeks, tracked. The suit is good, the padding is good. We are 8,5 months old, almost 10 kg and height 76. Too big, but you can pull up pants and sleeves.
Inside is really fluff. It is light, not voluminous, but very warm. In-7 with the wind in the stroller walked, the daughter sweating. Looks like in the photo.
Description accurate., but the store sent the wrong size. opened the dispute, all compensated.
Pleased with very fast delivery. Received overalls in Novosibirsk for 17 days, 11.11 made an order 28.11 took in the mail. Overalls ordered their triplets, with the size of a little did not guess, but nothing for growth a little. Already strolled in them, really warm, though on the street was not very cold, about (-12) degrees the legs of the children were warm. The kombeziki themselves are soft and light, about 600 gr. I wear a child in ergorotochka so for us it is important. The silver suit unfastened the fur, pink sewn in the hood. The store contact, answers the questions, as a gift put socks and a hair band, thank you. Seller and I recommend the product!
Came as in 3 weeks. All as stated beautiful odorless.
Super suit, very warm
As a gift put socks)
Son 74 cm, ordered for a year, all OK in size, the quality is good! thanks
Thank You
The suit is just a bomb! In Belarus for a month came. Very high quality, warm! The height of 83-84 cm is ideal 18 m! Daughter all winter passes, it's for sure! Also, socks as a gift put! I'm delighted how I liked him and the baby! The hood and fur are unfastened! Buy do not think! For such a price, it's just gorgeous!
The suit is great. Threads do not stick out. The fur is rich, the color matches. The size of the 2-year-old small physique with a very small stock (almost at the time). Warm. If there is time, boldly order as I waited for it almost 2 months! Received on the birthday of the baby))) so, it turned out to be a long-awaited gift. And also, the track did not serve, but the store is honest-dispelled doubts about the return of money, if I suddenly do not wait for the goods. Therefore, despite some difficulties, I still put 5!!!
Just a bomb suit.
Cool overall and very high quality, everything is visible in the photo))) but waited a long time
Shipping 20 days! Puhovichek is excellent, almost weightless! Fabric quality! I do not think that in our frosts minus 30 it will be possible to walk, but in the car in it to drive-just right! Thin, light! In the spring we will be on the street in it to show. As a gift, the store put white socks-it's very nice! The fur on the hood is unfastened, the Hood itself is also unfastened. In our wilderness in stores for such a price of overalls can not be found.
Well done. Very fast shipping. Ordered 11.11.19-received 23.11.19. Penza region. Socks as a gift)))
The suit was three months old. Due to the fact that they changed the departure number and did not report it on time, the month was in the post office. The suit itself is well stitched, odorless, but took on growth, so I can not evaluate the warm or not. Thank you for the gift-socks
Everything corresponds, except for the temperature regime, too thin, for growth 76 ordered 18 m, with a margin, I think for the whole winter enough! as a gift received socks! thanks!
I doubt that he will survive-30, but otherwise very decent)))
Thank you very much for the overalls, very beautiful and nice color. The quality is excellent, I will order more for my niece)) delivery 20 days to Moscow. thanks for the gift
The overall is wonderful. At a height of 70 cm took 18 m and still there is a good stock. Plus the store as a gift put children's socks.
I ordered from this store two overalls for 86 cm size 18 months along the length ideally sat down but in the legs this ball did not like) silver on the growth of 116 ordered 6 t sat perfectly for one season without reserve