Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Crazy Cool jacket! The color is very actual! Cloth is dense! Style Cool) in size did not lose. For two years, with a height of 88 I think we will well sweat (there is a little stock). Delivery timely.
Jacket is enough thin but is prześliczna. Kupiłam size for 24 m, my daughter has 1rok and 4miesiace and is did (I think that suits rozmiarowi 86/92, the wear my daughter)
So cute!!
Cool quality jacket. Not small, but even vice versa. Thank you. Came in 3 weeks
Good windbreaker for acceptable price
I really liked the jacket, for autumn-spring the most it!
Looks good. Thank you!
Beautiful, quality jacket
Kurt of good quality, sewn neatly, threads do not stick out. our height is 83 cm sleeves are long, the length of the jacket, in my opinion back to back.
Delivery to astana fast. Super jacket. No smell, the threads do not stick out. Took on growth. I recommend! I liked it very much. Photo attached.
be quick to ship. great item
I order my grandson already the second such jacket, only a larger size, from the first grew. Quality is excellent! The store is happy with the fast shipment of the goods! I recommend this seller!!!!!
Super mega cool jacket. No smell. Took on growth. All as in the photo
Good baby jacket, thanks to the store, came quickly, i recommend to buy
Great jacket!!!
Good jacket, wash until i tried. The child is 7 months old for height 68 and 7 kg while bolshevat, by autumn it will be good.
Thanks to store for good goods and fast delivery. I recommend!
Thank you. The quality of the goods is good, very fast delivery.