Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful superb quality!
The cat is cool! We are very happy! And the material is good! Came quickly
Lovely
Very cute!
super
Windbreaker is good, stitched quality. Purchase satisfied. Thank you store!
Daughter on height 107 size approached with a small margin (sleeve 1 cm with a tucked cuff). A bit wide, the length only closes the ass. The quality is excellent.
Lining hb is a plus, but the style is some strange, like a bat and wide, shoelaces just decoration.
Excellent quality jacket. But the style is not quite understandable to me. On a girl with a height of 110 cm, thin looks like this.
The quality of the windbreaker is excellent! Nooooo! Ordered 4 t, daughter now and three years no, height 98-100! The length is short, and very very wide, awkward and ugly! So the style is not very, it is necessary to do longer
Great jacket! Good quality, size fits.
Stitched well. In some places, threads stick out, but they can be cut without damaging the product. Took 5 + for a height of 94 cm, came out with a margin, enough for the autumn.
Days or so received from hanging high material such as tingly. Spring Autumn is the good thickness. Size description is less than four. First second inflict try bought used, second French third clad four key
Approached for five years, the girl is thin, small, slightly wide, the quality is good, pleasant
Bright beautiful park, laces are not tightened, are decorative character. Wide as a parachute, but it's not scary
The description is correct. Ordered 2 t child 1,4 looks great. The jacket really liked, bright
The jacket is just lovely. Factory sewing, odorless. As in the photo. Seller recommend.
A very nice product. Good quality and very stylish. Same as picture. I recommend it.
Great jacket! Rich color, the fabric is pleasant to the touch, soft. Purchase is happy, thanks to the store!
The height of 100 cm size 6 is a bit large. The belt is wide. Top fabric is similar to cotton, lining is polyester. Came faster than i thought: april 8 was an order-april 25 received.
Perfect jacket, recommend
Beautiful jacket, great made, not stinks. WITH pure heart recommend. Wzięłam size 4, my córa has approx 98 size and this jacket is on it about CA 2-3 cm to be big. However it's no trouble because just roll up with enough sleeve, looks still efektownie because lining is colorful and super suits jackets.
Excellent jacket for 1-1,5 years
The jacket is cool, bright, stylish.
At a height of 88 cm. Sits perfectly, the quality is very good. I recommend everyone, ordered march 29 and came on april 23.