Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent quality, very cute!!
cute, good quality
oh my god I can't even begin to describe how amazing and well done this jacket is ! Its beautiful, no loose threads. prints look amazing. I have not washed it yet so not sure how well the print will stay crisp like this but my 11 month old daughter tried it on and it just looks freaking awesome ! i purchased size 12 months and was worried it would be too small ( she wears 18 months + usually) but there is still plenty of space and the arms are so long I had to fold em . shipping was very fast .took a little over a week to West Canada. i will order again in different colors and sizes. Also loved the little gifts that came with it ! my new favourite jacket! thank you so much !!!
The jacket is excellent! Quality is good, the fabric is pleasant, the drawings are clear
Gorgeous Jackets! Well processed
The jacket is just super! The fabric is dense, the jacket just fits on a warm autumn. Delivery is fast.
Quality, stylish windbreaker, 9 m took 9, perfectly suited.
Awesome windbreaker, super quality. Size took for spring 2 years, i hope it will be just good
Very good jacket. Delivered quickly. Thank You
Beautiful is just as they describe it, very good quality
Just a great windbreaker. We are 8 months and 74 height and a bit too big, i think it is not height 80. Came to pinsk for 38 days.
Excellent quality. The child is a year old, there is still stock for the season exactly enough. Were incomprehensible with delivery, but then everything was decided, the store was in touch.
Delivered shvidko, menshe 20 days. Duge yakisna and garna, yak in the photo. Material good
Thin windbreaker is very high quality sewn! The sutures are even, the threads do not stick out, the snake is good. On the girl 2 years old sat perfectly. Purchase is very satisfied! Thank you
The jacket is just super, all raju delivery is close 2 times
Shipping about 3 weeks. Good quality windbreaker. On the daughter 78 cm ordered 18 m, sat well, a little sleeves are too big.
Finite, for summer, quite larger than expected for three months, but i love it.