Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice one
Nice jacket, good quality. I came very quickly, in two weeks. True, the size is larger.
Duge is good. At 98 Rivers took on 4 T. It was an Italian. Sorry, it's not enough for 5 T. In Ukraine came for 2-3 types.
Great windbreaker! For 9 months, you can take a larger size to last longer, this size 18 is also for growth. But very long delivery to the courier service, and courier delivery to the point of issue took only 2 days.
A good jacket size took on reviews for growth☺Everything is high quality
Whole beautiful coat good quality. Print sits there also beautiful on and is well finished. The size for 9 months roughly corresponds to size 74.
Super! Super! Super! Very cool! Quality at altitude! My daughter, at 1.5 years old sat perfectly, there is not a large stock. But we're really small. As a small one, I will order more! Thank you very much to the store. Not always so lucky with buying on Ali, and this is one of my best purchases. The only thing that went very long
Quality, looks super. size matches.
The jacket is just super. Fast shipping. Thank you.
Excellent jacket, all as in the description
The jacket was dugé dovgo, 2,5 city, called the suserka, ale all the same denied food. Well, the Duge is good, rosemir is a Virno. The purchase of the Duge is pre-war, once donecchi 1.3 its stock, budemo ogigati sh osinny.
Very cool jacket, odorless, quality at altitude, but catastrophic long delivery, more than 2 months
10 months, height 74 cm. With stock. The quality is excellent. Not for rainy weather.
good
Cool jacket, just like in the photo of the store. At the age of 1,5 I took the size of 3 T, with a margin.
Excellent quality, the threads do not stick out anywhere, everything is very neatly stitched, let's see how the hare will behave after washing
The chicken was delivered in 3 weeks, all as in the description, sewn well. I took the size for 18 months, we now have a 12-jacket as a coat, we roll up sleeves. Jacket for a cool summer, like a raincoat, but looks great
Jacket of excellent quality!! Just for 5 +, the size is too big, but in general all children are different, I think someone will be just right!
very good quality. took size 12m and it's ideal for my daughter (11 kg, 75 cm height).
We are a year and 4, growth 80. At the price tag was height-90, and there is, I think, because on my crumb jacket sits like a coat. But it looks very dignified, in my opinion))
Very good windbreaker, quality pleases
Jacket in tip top shape. Just like the pictures. Damage only that no protection from rain
Bolero very pretty. Quickly came but for large
Very beautiful without smell.
The jacket really liked the size 24 m with a good margin for a girl of 80 cm (1.7 months) probably by the spring will be better, the fabric of the jacket like a soft raincoat reminds