Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery less than a month, the quality is good, the fabric is very pleasant. Bright, with beautiful clear drawings.
I order a second time, gorgeous and in sock and in convenience, the first wore 2 years almost, now for junior ordered more
Excellent panties, we are large, so we are 12 months good in size. Baby 16 kg and 81 cm.
It's taken 15 days to arrive. As shown in the image. The fabric is finite quality, perfect for spring. My 10' 5 kilos and 10 months baby, size 18 months is A little big, it's for a baby about 12 months and about 13 kilos.
Very long went, but not the fault of the store, the parcel hung somewhere in the warehouses a month with excess. Thin, pleasant. The color is bright. Very tight elastic bands. Size 3 T approached the height of 80 cm
Super. Highly recommend
Excellent product, but so interesting, all different size in length.
Panties of very good quality. 3 T took on the boy of 1.5. The length of the legs (from the waist to the bones) is 44 cm. The length of the trousers along the side seams is 50 cm, some longer than 53.5 cm.
I order pants for the second time, very good
Excellent panties. The fabric is soft and pleasant, odorless, the pattern is bright, the quality of tailoring is at a height.
Pants super, i order not the first time. Quality is good, durable, do not shed, stretch well. On the growth of 76 in akkurat. Shipping about 2 weeks. Took for 680 rubles. Slightly different from each other in length, but it's even good
Came quickly, everyone is happy.
To the touch like cotton, thin, sewn well. Green visually less than the other two. I will not orient the size, i took the child for growth.
Perfect! Very good shopping!
Mega fast delivery! Good, thin cotton. Do not malomerit.
Norms
Quality is good, super fast delivery.
Not pure hb. but you can wear it.
Pants are very good quality. It's not the first time i order. I took 3 t for 2,3 to us the most it. It's all on time. Thank you very much to the store. It is a pity that there is no larger size.
The quality is excellent, cotton, very pleasant to the touch, when washing does not spoil
Class
All slightly different in length and width (1-1,5 cm). 3 t for height 86-92, probably. I took it with a margin. Now the son is 83 cm tall, the smallest with a turn will go, the elastic is not weak, do not fall. Fabric, sewing-excellent.
Zamovlennya came shvidko, zamovlyala 13.06 came 29. 06. the pants are just super, the leggings, the smell of it. Seller recommend