Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
High!!!!
Beautiful recommend this already second color which zamówiłam
100 acrylic, soft, large Vyatka, stretches. On the daughter of 10 months is too big, I took a little on the top and then sits perfectly, it looks very nice. Season autumn/spring, due to the knitting and lack of lining for the winter is not suitable, blown by all winds. Reached Moscow in 2,5 weeks
I took my son for a year, but my daughter of 2,5 can be dressed
The cap is just super, soft, well lick the face of the baby, look cool ears, the lack of lining can for someone and minus, and as for me plus, cold, I dress a fleece cap under the bottom, if there is no Frost then flannelette or knitted, and in the spring you can wear only one. Now wears a three-month-old baby, still sleeps in a stroller, I pull a little more back. Measured and on a three-year-old is also super, they are so cool in this hat. You can wear it until you get tired, years up to 6-7 exactly. I ordered another one, only white I recommend unequivocally.
Fast Delivery. Super soft. Fits snugly. Thank You.
The hat is huge. For a child of 5 years is not thinner. Pretty Pretty, the smell is unpleasant, you need to wash. I want to sew the lining to be warmer. The quality is not bad, the threads are synthetic type acrylic. Delivery well is very long, more than 2 months.
Cool hat! Without lining, well stretched, came for a month in Mo
Nice hat. Delivery 1,5 months.
The cap is more milky than white. Came for a month and a half to Krasnodar. Well stretches.
Good. For the autumn with a thin hem. I ordered 11.11 came 24.12. I did not communicate with the store.
Warm and soft. Very nice and good quality
i thought that it will be smaller, but stiil, its very very cute
Good hat for autumn
Good quality
The cap is cool, we are three months large, by the spring I think, it will be the most. The cap is about 6-12 months.
Waited for a hat for a month and a half, at 1,7 ideally sat down.
A good hat on cool weather, the quality is excellent. I recommend the product and the store. Delivery to Ufa 20 days.
Seller incredibly friendly, hat cuteness. Material good sound. Shipping fast. The store is really kind. The hat is really cute and can be worn to three years old. The delivery is fast.
Seller Chan kindly. Hat duckbill comeliness. The women behind the write up to three weeks old shows. Shipping fast. The store is really kind. The hat is really cute and can be worn to three years old. The delivery is fast.
Very high quality
Beautiful hat
The hat looks lovely, soft material. It has some smell, but it should go away. For my 2 year girl it is little loose, but not critically. I reccomend it.
Good product. We are satisfied
The order came for 23 days in Kazakhstan. The quality is good, odorless, the hat is very soft. We'll dress in the spring.