Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool locks, finally, no one throws everything out of boxes)))
works but the knob won't stick on the outside, you have to hold it there manually every time you want to open
Correct description. They work well. Recommended.
14 days to 26 region track LL *** CN tracked all the way store immediately sent the parcel not the first time I buy in this store purchase satisfied buy will not regret even an adult will not guess how to open. Security First of all, thank you very much to the store and the seller of success to you in business and big sales!!!!! You are the best!!!!!
It is awesome. super easy to assemble in 22 minutes. never pick up DVDs that my daughter pulls out of the cupboards. shipment was fast. i definitely recommend it.
Everything is fine! Photos and descriptions correspond, came quickly!
Nice and cool things. Very usefull if you have small childs. Good shop. Fast delivery.
this is the best! I'm ordering more! The order came to Bulgaria for two weeks
Product was exactly as described. Very happy with the locks. The tape is very secure and should keep the little one out! The alignment guide that came with this package was invaluable. I looked at a few others and they did not seem to come with the guide and I think it would be very hard to install without it. Shipping took three weeks to Switzerland, so can’t complain too much for the price. Thank you very much
All as advertised!
Viskas Kaip nuotraukose. Greitai atejo.
Fast delivery. Everything corresponds to the description. Thanks. I recommend.
All quickly, all qualitatively, not for the first time ordered.
It came in two weeks. Quality is good.
All OK. Lock the sprawdzają recommend salesman
Good locks, sorry magnets are small.
Safe!!
This is the second time I 've bought it. Very good product