Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recieved it within a week, extremely happy with it! Size 24m fits perfect for 92EU size.
Very satisfied: excellent dress Pleasant natural fabric, beautiful color and good quality sewing
The dress is very beautiful!!! well sewn, the threads do not stick out!!! wonderful goods!!!
Like the photo. Fabric very good dress sewn, color like the picture. Loved. Thank you
Very beautiful dress. Sewing quality, like the material itself. On the growth of 104 (4 years) the size of 5 T was great, initially ordered for growth. It looks very noble. the parcel went less than a month. thanks to the store. I recommend.
very nice dress
A beautiful beautiful dress, but they sent me the wrong size. We have to wait for the daughter to grow to this growth
Beautiful!
Great dress. Size 6 T for 5 years (113 cm) took, came up perfectly. Shipping is very fast 2 weeks approximately
It came quickly, expected the best fabric! for half a year Big, in 2 it will be like a bowl
Looks exactly like in the photo, but why the tag was sewn with yellow threads, on the back there are threads. Well, if you wear it as a dress it is short, you can more as a tunic with legends.
The quality is super, it came quickly for 3 weeks, we wear 80-86, ordered 12 size, more, by the summer will be good and then you can wear it as a shirt with Leninsky, Super I'm happy, color blue as in the photo
Everything perfect!
Lovely dress
Good cotton dress, baby 1,2G nlsim size 86, reading reviews took the size 110 to wear by summer. But it was necessary to take 90. There are no complaints about the quality, just like the picture looks.
The dress is very cute and nice color. The seams are smooth, sewn neatly. The only negative is probably how the tag is sewn. I'll steam it. But this is not critical at all.
Beautiful dress! Delivery 2,5 weeks. Very fast. Recommend product and store
Came quickly, the quality is excellent
The dress is beautiful came quickly but on the daughter 1.8 height 80 ordered 24 months and drowned in it
Delivery is very fast, the dress is thin
At a height of 82 cm took the size of 24 m, (height 100) the dress is free, but not critical. Fabric cotton, nice coloring, good quality.
Great dress! Quality is pleasant. 24 m size goes in size. Now to my daughter 1.7, too big. Thin, for spring/summer. I recommend.
very nice
Lovey quality! True to picture
Dress is good, quality sewn