Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant to the body
It was lovely & my son love it & the shipping was super fast... Thanks to the store
Pants of good quality) I recommend)
Good sports, size 12 m, about 7,8 m
I order stacks for the third time, and again no disappointment! Super!
Very pretty panties. Fully correspond to the description and size. The material is thin, for the summer just right. On a child height of 93 cm and weight of 13 kg took the size of 2 T. Sit well, without stock. Measurements: Elastic Band + adjustable straps, hips 32 cm, length 53 cm, stepping 32 cm. In Minsk, the parcel came in 39 days. Tracked. Quality is good. In the photo of the panties after washing at 60 degrees. Color has not changed, do not paint. I recommend to buy.
Good Pants. But in quality I would put 4 out of 5 (not very high quality material). I took the size of 5 years, it will be ideal for growth of 105-107 cm. We have a height of 100, and they are a bit too big. For home and sandbox just right.
Quality is good, waited two weeks. Thank you store)
Delighted with the purchase. My son looks perfect. besides, I have arrived in 15 days in Madrid. They are fine fabric but not for it they are worse
Pants as in the picture. Size. color. Quality match. The store very quickly sent the goods. It came two weeks before Nizhny Novgorod. Seller recommend. I will order more.
Delivery about a month to St. Petersburg. I order not for the first time. The quality is excellent. Approached the child 3,5 years old, without stock. Thank you very much to the store.
Good qvalite and nice
Super! Excellent quality. The material stretches look good! I recommend!
qualitative, love the material
Thank you, the panties are excellent. I ordered a second time. The first were blue, now green. The color is beautiful, bright, the quality is very good. Delivery month.
arrived in 2 weeks, fabrik is good and exactly like described.
Got it. It's okay.
Excellent
I order the 3rd time, everything is fine. For 4 years, the growth is 110.
Everything perfect
Good quality good
This is already 4 of our panties. Grows, I buy the following. Super! Convenient for both kindergarten and home
lovely
Panties are excellent. Sewn neatly. Everything corresponds to the photo. on the belt-elastic, cords functioning. The goods came very quickly, a couple of weeks
Excellent dancing for the garden. Size 6 for a child height 112 cm