Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very lovely just like in the pic
Nice dress. Only for a very long time.
Garna suknya. Duge is easy.
good, and fast shipping.
Lovely dress! Does not smell, the color matches. For 5,5 years they took a height of 140, only came up .... It was necessary to take a larger size .., but I think we'll wear a couple of times before the summer.
Good product
Very nice dress. I recommend it. Delivery 3 weeks.
At the height of 130 size 8 perfectly approached, slightly wide, but behind you can tie the bow harder. On the dress, the size is 140, I recommend
very nice for my 15 month old
After payment, the store sent a message asking to replace the goods or return the money. replaced with a dress with a long sleeve and stars on the skirt. Is OK. The stars are only on the front, but I will transfer from the belt. Waist high. On the height of 100 cm dress 110 perfectly village. Threads do not stick out, skirts are even, which is already happy
Good dress, in size
Perfect. Thank you.
Beauty dress, neatly made. Recommend in 100%.
On the growth of 116 ordered 140. The village is good. Cute dress. Not too lush.
The dress is chic, the quality is higher, Here Ali me was just pleased, delivery to Astana for two weeks
Decent, for this money, 94 cm big, but we are very skinny
Thank you for the fast delivery granddaughter really liked
Beautiful dress, very much. Bright white.
It came exactly in a month. With the size guessed on the height of 118 cm took 6. the fabric is thin, for the summer. But it does not seem to shine through. My daughter really liked it.
Excellent dress, thin, light. At a height of 98 cm (3 years) 4 the size of the villages with a margin, but you can already wear it now. The top and lining is cotton, the top skirt is synthetic, but soft. Accessories quality. Delivery is very fast, the order has issued 27.10, and 10.11 parcel came to the country
The dress is excellent. Our growth of 110 took 4 T delivery and 2 weeks to Kazakhstan. I will add the store to my favorite store
The dress is excellent! I will order in a different color for the second time!
Super and size and quality