Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful truly satisfied Female Child high 1.18x21 kg 6 years A little long but the rest store Super
Thank you.
Quality is good. Description accurate. Seller recommend.
Very beautiful dress. Finally not hanging on my thin
Nice
Parfait!
Fantastic my daughter NN it takes more take off
Everything's great. The quality is very good, the threads do not stick out, the decorative elements are sewn firmly. I will definitely order some blouses here. Vikita cool store. Regarding the dress-in the photo the colors are more faded and pastel, in fact, the dress is yaroke, but it does not spoil it. Thank you store! R.s. On the growth of 92 took the size of 3-4. It's too big. We'll grow.
Not small. For 4 years, the girl is large, large. Quality is good. I liked the dress.
Excellent! I loved it!
It's just like the picture. It's from a fine fabric, it would be worth autumn or spring and winter if you put something under it and tights. It's very nice and original. Thank you.
Excellent, very good material
Same as in the photo
Well made. Fits big
The dress is bright, of good quality, the threads do not stick out. The parcel came quickly, i recommend
The dress is well sewn, the child is delighted. Take it will not regret.
Wow super fast shipping. Very cute dresses am quite happy with it
Very beautiful, bright, fast delivery. Prodovets highly recommend.
Nice and good quality
Very nice good quality my daughter liked it
Adorable dresses and good Quality....
Very cute. Material pretty thin, so not great for the middle of winter. but she will wear a long sleeved t shirt underneath. haven't washed yet, so not sure how that will be, but so far, happy. Fast delivery. Will buy again from this store.
The dress is excellent, cotton, for the height of the child 93 cm. A little long, but very beautiful, combined with leggings in color and texture. Delivery to the perm region is only 11 days. I recommend the store and the product.
Velocissimi and beautiful!