Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good dress, elegant, exactly as in the picture, for growth 116 ordered 130 RR. A little long, but most importantly not a little. Quality is not bad.
Very beautiful dress my daughter loved am very satisfied
my daughter loves the dress! it's so lovely!
The dress is good, we really liked it, thanks to the store, I recommend!
The dress is excellent, the daughter in it as a princess))))
Long sent, New Year, epidemic, etc. To the MSK reached in the end for 1,5 months. The dress is excellent, neatly sewn, a pair of protruding Threads is nonsense. HB lining, soft and pleasant to the touch. Synthetic top, soft and stretches. I liked the goods, I can recommend.
Nice summer dress.
Pretty Dress ....
Très belle
Great… a Grace
Very fast shipping! Super!!!
It came for 2 weeks in Kemerovo, the quality is excellent, just like in the picture
The fee is good. Very satisfied. And it came in two weeks to Georgia. thank you...
Fully corresponds to the photo of the supplier, I did not work so :) beautiful, excellent we will have an asterisk for the new year
Great dress. Not yet measured, but in appearance just right at a height of 130 cm. The dress is indicated size 150.
Beautiful the dress. Just like it looks in the picture. I loved it.
Very nice, just like the picture. I'm coming very fast. The size: I took 130 cm, for a girl of 125, fits perfectly.
Excellent good product
very beautiful and very good quality
The size corresponds to the description and it is very nice.
The dress is a bit large, the daughter is 118 cm, took with a margin written 130 growth, but more in width is large, the length is good
The dress is super, so light, airy! Thanks to the store, for help with choosing the size, the dress fit perfectly! On height 95, took the size 100.
It's a very nice delicate garment. I recommend it.
Divine
Good dress, beautiful! My daughter liked it. Size 9 for age 7,5 and height 130 just right, it was possible for a larger size to order. The skirt shines a little. Quality is normal. It came quickly, on time.