Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A good diaper, the color is bright, the buttons are strong. Very bright. the goods went to Ukraine for a month.
Good quality
I came quickly, beautiful. In the sock has not yet been checked, took before this Russian production-normally.
Cool thing, made qualitatively and delivered quickly.
The product just Super take not the first time, all at the highest level again I recommend
Just like in the photo! Great, thank you.
Fantastic nappy’s x
Arrived today ! The material was super i love it , and the store is very sociable will order again later thank you !
Quality is good, fast delivery.
Corresponds to the description. Recommend. Thanks store
Beautiful, cheap and they work great!
Good quality
Panties are great. The truth went long. No smell. The fastening is reliable. Seller recommend.
It's just like the picture.
Quality and coloring as in the photo, inside is soft, there is no smell, everywhere is smooth and beautiful seams. In the case, I still did not try T. There are no liners yet. Recommend.
I order from this store for the second time. Quality is good, delivery is fast!
They are excellent Rapida and good attention
I ordered with a bamboo insert. She gathered a little in the diaper itself, as it is already than the insert itself. Not critical, but the insert could already be sewn.
Carefully sew, the picture is bright, there is no marriage. Can be adjusted in size. Happy with the purchase.
Thank you very much, I liked everything)
Cute, good buttons, enough Dry quickly. To the appearance and quality of claims there, but on the child leak. As soon as the liner gets wet, the diapers become wet through. I was hoping the membrane would keep moisture.
Cute panties. Not yet used
I advise the store
All Super
Excellent quality