Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods did not come, the money was returned
Very warm and excellent quality. Size like the table. Arrived fast
Good quality fabric, lovely color and right size for my 1A10M baby to last you all winter, I ordered 3T
Very good quality. I recommend to all
Good quality panties, only it was necessary to take a bigger size, only-only.
Thank you. Order-delivery month. Good. Correspond to the store's photo.
Panties are very cool. moderately warm, with fleece, with pockets. the quality is excellent, really liked. we 5 T came for 3 years with a margin. height 103 cm. thanks to the store. I recommend. i'll take more.
I ordered yellow, and came in sand color. Accordingly, the jacket did not fit. But the store returned the money
Good quality
Goods arrived, but returned the money
Cool warm pants with good fleece, did not even expect. In size as in the description, everything is clear
Quality is excellent! Match table! Warm. The colors are wonderful. Delivery more about three months. But it's not the store's fault.
The product is good. it corresponds to the description.
Very good quality, not yet washed, but they are very soft and look 10 out of 10 threads do not stick out
Pleasant, soft fabric, exactly as described in the picture, beautifully packaged and with no odor, strongly recommends the merchant and product!
Good panties for everyday use, flux is not thick the most it! Thank you!
Pants really liked. The fabric is pleasant to the body, warm. Size 24 m almost approached the child 1.5 Height 80 cm weight 11 kg. There is a stock, but you can already wear it. Definitely recommend
They look way too big for 3T but love the material and they are very warm. Perfect for winter
Nice warm pants. Thick quality. For Daughter of 99cm and 14 kg. Is with size T4 still some room over.
Super cool pants! Soft, dense. No smell. Exactly for winter! And on a cold demi-season. Size corresponds. Took on growth, we 1.7 and are great. But under the suit can be worn. Very satisfied with the purchase!
The child 2,1 took 24 m, our height is not accurate, we are average for our age-we have approached pants, back to back, but I took without stock, stand cheap I do not see washed for 10 seasons to take and turn. Compared with pants sports knitted from Gloria Jeans 24 m-the same, so be guided
Merci
Panties Super! Very high quality made. According to the size of the child height of 91 cm (2 years) without stock, compared with similar pants mini zone size 2 T-length is the same! So small.
Really good quality. Vibrant color. Came in a sealed bag
I order this model for the first time! They are sooo quality! And soft, warm