Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice suit!
Perfect condition, But it's small.
shirt seems a little small.
Super cute
OK.
super!
Very cool suit, at a height of 85 cm. Only wear.
Great. Sent long, but tolerable) month on the way. I liked the suit.
cute! the pants is made of a thin material but we bought it for the summer so I should be fine
Cute outfit. Nice quality
All compatible with description
Bought the marking 18 m, on the suit itself indicated 90. Now we are 9 months old, we wear 80. Panties are long, and the T-shirt is just right.
Beautiful. Fits for a 9-12m baby
Very cute set, it is meant for summer as the pants are very thin. But I totally adore it. My kid looks awesome. Size 24M is marked 100 and fits size 86 in Europe. Delivery took 5 weeks to the Czech Rep.
All okej, motif rewelacja! Material the Oo, but general-Recommended!
good
Came very quickly. Ordered for 24 months. Now we are 8 months old. Very small stock and then only pants. But we have a very plump baby)
Really beautiful!! Exactly as described. Only the size that came less. Bought the 6 months, my baby 1 month is already using the pants. But the quality is excellent!
Extremly quick shipment. Very nice material. Same as picture .
good store. thank you so much
Exactly the same as the photo and description. The material is thin cotton ideal for summer. The print is of very good quality it is noted that it will be durable. The seams are firm. The only small detail is q brooches are slightly fragile
Everything is super. Quality is good.
Very cute
I loved this outfit. It is cute and quality is OK for an outfit that won't be used too much because babies grow too fast
This is too cute! Pretty sure it’s true to size for 6 months. I can’t wait to see it on my baby boy.