Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice product but arrived so late. It took 2 months before i received the item.
Quality is excellent. Dense thick suit (took the size of 9 m). But be careful-delivery two months (the estimated delivery time was much more optimistic)!!! Winter is almost over, could and fly, if not the absence of the last (in the weather). So I put four stars, not five. Let it be a little more expensive, but with faster delivery.
For a long time waiting for the same size all is fine
Super!!! Well done, so that we do without you!?))))
Delivery to Voronezh 2 weeks, kombez nice think to-5 normally, thanks to the store for fast shipping and gift
Jacket top protective highly on the body with option to-so don't need gloves Sells well given גרבים gift
Cool, the quality of the bomb, only the size is big for the newborn, more likely for the baby 6 months
The order came to Belgorod for 25 days. Quality at height, warm sinteponovy kombez. Took 12 m for a year-old weighing 10 kg and a height of 74 cm, ideally in size, can be a bit large, but not critical. The legs are unfastened, the handles are tucked. Super. As a gift, the store put the bib, for which Thank you very much))) thanks a lot to the seller for the goods and for the delivery)))
Very high quality jacket. I ordered a large size, with an increase of 67 cm 9 m large, but this is not a problem. We will wear with pleasure
The order was received. very satisfied. everything corresponds to the description
We are happy with the purchase of overalls. Very warm, soft, with a margin. I ordered my granddaughter 7 months 12 m weight 8 kg 78 length sent very quickly recommend.
Good overall!. Soft. Were satisfied... waited a long time. (very lucky that winter this year does not rush to us .....)
Delivery is long, of course, 1.5 months. Very good, quality, but we are big. Legs unfasten. Thank you.
Many thanks to the store, asked to send it to the Bunny and he sent, the quality is super, very soft plush, orders will not regret the prosperity to you
The suit is very good, but came with a hole. Of course it's a pity, there would be a whole just a dream. Warm, cool, soft to the touch. All as in the description. Opened a dispute, the store accepted it. So I recommend.
It's how I expected it very nice
The suit is good, came for two weeks. The quality is very good, the material is soft gentle. I wrote my granddaughter in her 70 size and took 78, of course bolshevat but it will be closer to the spring probably well and the next year well, for the middle winter will go, but if-10 then it is necessary to put the blouse warmer, and even the store put the socks with a gift. In short, we are satisfied
The suit is normal, not straight delight, but it will fit. Pro-20 Frost big doubts, although I did not expect it. Everything in it is normal, and the hood without puffs, quite large, you need a scarf. Per person 70 cm took the size of 9 months, great, but by the end of winter will be OK. Went to Kharkov for 2 months, I already thought I could not wait.
The suit is good. We are now 1,5 months, 56 cm. For the baby big. I think it'll be okay by February. The suit is warm, but not strong cold. Approximately degrees by-10
just perfect
Thank you! Wonderful overalls-sewn well, neatly, zippers working, without any smell. Very satisfied.
I think it's okay. The child came up. Thank you.
Came quickly, in the package, too, put a gift-socks. Very nice. The overalls are thick, probably really warm.
The overall is good. Sewed qualitatively. Threads do not stick out. There's no smell. Lightning in working condition. It opens very conveniently.
The quality is excellent, there are shoes on the legs, you can unfasten them and the leg is lengthened. Very warm, ga chest pocket. I took 6 m, but i think it will be up to a year, exactly. The only thing, a long parcel went-almost 1,5 months