Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of For Happy Baby (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice shorts. Only downside of the little addicted son
Great shorts
Very beautiful, but shed when washing
Shorts are very good. The material is pleasant. On a dense boy of 4.5, the size 7 came up perfectly.
I take the second, the truth from different stores. Shorts are good. The child is 7 years old. Shorts are already in time, but on shorts written 9-10
Loved
Shorts are good, but the delivery is very long!!!!!
Shorts chic! The quality of fabric and tailoring is excellent. Very satisfied with the purchase.
Cool shorts. The quality is excellent. In the garden is the most it. The store put a gift. Red thread. Thank you.
Shorts are a little different in color. the color is more Terracotta. not thin but also slowly dense. for the size I will not say anything, because grandson has not yet come. then I will add
The quality is good, but the color orange is dirty. I would not have ordered it. does not match the picture.
Synthetic, but the shorts are cute. The parcel went almost 2 months
Delivery to Mo month. Ordered 03.12 received 09.01. Price 348 rubles. Wonderful shorts for the garden. For a child of 3, 5 years came the order 4-5 years. I recommend thanks to the store for the gift bracelet.
good quality
Good, quality, size T5 by 120 cm, reached for 1,5 months, there is no smell, the seams are wealthy
Labai gera kokybe. Siek tiek mazintas dydis. Atsiunte per pora savaiciu. Rekomenduoju.
Nice pants a little long but nothing you can't fix
Trop beau j' adore
Not bad shorts. Took for three years 4 t-large.
Shorts-super! quality is good, fit in size, delivery is fast for 2 weeks before ekab. I recommend!
The quality is excellent, but they are very small. Son 6 years old, on shorts 9-10 years and they back to back
Cool! Very satisfied! Thick cotton! 3 t for 2 years, height 92 cm. Pockets, lace is not fake, elastic band! Let's see how it will be in the sock. Thank you very much!
Cotton shorts
Super shorts, i strongly advise. for 3 years, i ordered 5 size, and very well approached, turned out as breeches, next year we also carry
very nice, super fast shipping! thank you store!